DOCUMENT:Q185701  24-MAY-2001  [homemm]
TITLE   :Virtual Globe: Location Sensor or Measure Tool Is Not Displayed
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER:WINDOWS:1.0
OPER/SYS:
KEYWORDS:kbdisplay kbenv kbui kbimu

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The information in this article applies to:

 - Microsoft Encarta Virtual Globe 1998 edition 
 - Microsoft Encarta Virtual Globe 99, version 1.0 
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SYMPTOMS
========

When you click the Location Sensor, Measure Tool or Map Legend commands on the
Tools menu in Microsoft Encarta Virtual Globe, you may not see the tool window
on the screen.

CAUSE
=====

This behavior can occur if you reduce the screen resolution in Microsoft
Windows.

RESOLUTION
==========

To resolve this issue, follow these steps:

1. Start Encarta Virtual Globe.

2. On the Options menu, click Settings.

3. Click to clear the Remember Window Positions Between Sessions check box, and
   then click OK.

4. Quit Encarta Virtual Globe.

MORE INFORMATION
================

By default, Encarta Virtual Globe saves the positions of tool windows when you
quit the program. If you reduce the screen resolution in Windows and then start
Encarta Virtual Globe, the saved position of a tool window may be outside the
visible area of the screen.


Additional query words: 1.00 multi multi-media media mm world atlas evg

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Keywords          : kbdisplay kbenv kbui kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaVirtGlobe98 kbEncartaVirtGlobe99
Version           : WINDOWS:1.0
Issue type        : kbprb

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