DOCUMENT:Q192423 19-DEC-1999 [homemm] TITLE :EVG99: Back Button Does Not Return You to Previous Screen PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbtool kbui kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Virtual Globe 99, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Virtual Flights feature of Encarta Virtual Globe 99, you cannot use the Back button to return to content you viewed before you started a Virtual Flight. RESOLUTION ========== To resolve this issue, follow these steps: 1. On the Virtual Flights page, click Go To Map. 2. Insert the Encarta Virtual Globe 99 CD-ROM into your CD-ROM drive when you are prompted to do so, and then click OK. Encarta Virtual Globe 99 displays the default view of the globe. 3. Click Back. 4. When you are prompted to insert the Installation and Resources CD-ROM into your CD-ROM drive, click Cancel. 5. Click Back. Encarta Virtual Globe 99 displays the Virtual Flights Home page. 6. Click Back to return to the content you viewed before you started a Virtual Flight. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Encarta Virtual Globe 99, version 1.0. Additional query words: multi multi-media media mm world atlas evg ====================================================================== Keywords : kbtool kbui kbimu Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaVirtGlobe99 Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.