DOCUMENT:Q193445 07-SEP-2001 [homemm] TITLE :Virtual Globe 99: Cannot Copy or Print Frame from Video Clip PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbprint kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Virtual Globe 99, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to copy or print a frame from a video clip in Microsoft Encarta Virtual Globe 99, only the caption and copyright information are copied or printed. RESOLUTION ========== To work around this issue, use the Print Screen function of Microsoft Windows to capture the frame from the video clip. For information about how to use the Print Screen function of Windows to capture the contents of a window or the screen, click Start, click Help, click the Index tab, type "print screen" (without the quotation marks), and then click Display. STATUS ====== This behavior is by design. Additional query words: multi multi-media media mm world atlas evg ====================================================================== Keywords : kbprint kbimu Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaVirtGlobe99 Version : WINDOWS:1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.