DOCUMENT:Q194882 25-JUL-2001 [homemm] TITLE :Encarta Virtual Globe 99: Cannot Use IntelliMouse Wheel to Zoom PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS:kbhw kbinterop kbimu kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Virtual Globe 99, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== While you use Encarta Virtual Globe 99, you may be unable to use the Microsoft IntelliMouse wheel to zoom in or out on the map. CAUSE ===== This behavior can occur for any of the following reasons: - You use the IntelliMouse wheel to pan the map across the screen. - You draw a box around a specific map area you want to zoom in on. - You use the Dynamic Sensor tool or the Measure tool. RESOLUTION ========== To restore functionality to the IntelliMouse wheel, drag the zoom slider located at the bottom of the map to the left or the right. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Encarta Virtual Globe 99, version 1.0. Additional query words: multi multi-media media mm evg pointing device ====================================================================== Keywords : kbhw kbinterop kbimu kbHardware Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaVirtGlobe99 Version : WINDOWS:1.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.