DOCUMENT:Q195751 19-DEC-1999 [homemm] TITLE :Encarta: Selecting Special Character Disables Read Aloud Feature PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbtool kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Encyclopedia 99 ------------------------------------------------------------------------------- SYMPTOMS ======== If you select a special character in Encarta Encyclopedia 99 and attempt to use the Read Aloud feature to pronounce the name of the character, the Read Aloud feature may no longer function. NOTE: Depending on which character you select, the Read Aloud feature may or may not pronounce the name of the character. RESOLUTION ========== To resolve this issue, follow these steps: 1. Click Options, point to Read Aloud, and then click Settings. 2. Click Test. 3. After the test speech is read aloud, click OK. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Encarta Encyclopedia 99. MORE INFORMATION ================ This issue has been reported with the following special characters: - Asterisk - Hyphen - Underscore NOTE: This issue occurs only if you select the special character without any accompanying text. Additional query words: multi multi-media media mm ====================================================================== Keywords : kbtool kbimu Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1999 Version : WINDOWS: Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.