DOCUMENT:Q196929 13-AUG-1999 [homemm] TITLE :Cannot Install Encarta on Windows NT 4.0-Based Computer PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kb3rdparty kbenv kberrmsg kbsetup kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Encyclopedia 99 - Microsoft Encarta Reference Suite 99 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install Microsoft Encarta Encyclopedia 99 on a Microsoft Windows NT 4.0-based computer, you may receive one of the following error messages: - Cannot use derived alpha-method from Intel code. - Encarta Setup cannot open the file C:\Winnt\Sys32x86\Oleaut32.dll. CAUSE ===== This behavior can occur if an Alpha microprocessor is installed in the computer. MORE INFORMATION ================ Encarta Encyclopedia 99 contains code that is specifically designed to run only on microprocessors that are fully compliant with the Intel x86 instruction set. Additional query words: multi multi-media media mm enc99 winnt ====================================================================== Keywords : kb3rdparty kbenv kberrmsg kbsetup kbimu Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1999 kbEncartaReference99 Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.