DOCUMENT:Q197790 19-DEC-1999 [homemm] TITLE :Bookshelf 99: Error Message When You Resize Program Window PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbdisplay kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf 99 ------------------------------------------------------------------------------- SYMPTOMS ======== If you resize the Bookshelf 99 program window when the Bookshelf CD-ROM is not in the CD-ROM drive, you receive a message prompting you to insert the Bookshelf disc into the CD-ROM drive. When you insert the Bookshelf CD-ROM into the CD-ROM drive, and then click OK, you may receive the following error message: Bshelf99 caused an invalid page fault in module Bshelf99.exe. If you click Close, Bookshelf quits and you must restart the program. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Bookshelf 99. MORE INFORMATION ================ To prevent this issue from occurring, do not remove the Bookshelf CD-ROM from the CD-ROM drive while you are running Bookshelf. Additional query words: multi multi-media media mm bs99 ====================================================================== Keywords : kbdisplay kberrmsg kbimu Technology : kbHomeMMsearch kbBookshelfSearch kbBookShelf1999 Version : WINDOWS: Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.