DOCUMENT:Q200481 09-MAY-1999 [homemm] TITLE :Encarta 99: Insufficient Hard Disk Space to Complete Setup PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbenv kberrmsg kbsetup kbimukbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Encyclopedia 99 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install Microsoft Encarta Encyclopedia 99, the installation program may not finish successfully, and you may receive an error message stating that there is insufficient hard disk space to install the program. CAUSE ===== This behavior can occur because the Encarta Encyclopedia 99 installation program does not check for sufficient hard disk space. RESOLUTION ========== To prevent this issue from occurring, make sure at least 50 megabytes (MB) of hard disk space is available on the hard disk on which you want to install Encarta Encyclopedia 99 before you install the program. NOTE: In addition to the 50 MB of hard disk space needed to install Encarta Encyclopedia 99, Microsoft recommends you maintain at least 50 MB of available space on the hard disk on which Microsoft Windows is installed. This disk space is needed by the Windows swap file, but may also be used by other programs. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Encarta Encyclopedia 99. Additional query words: multi-media mm room drive free ====================================================================== Keywords : kbenv kberrmsg kbsetup kbimu kbbuglist Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1999 Version : WINDOWS: Hardware : x86 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.