DOCUMENT:Q224132 09-MAY-1999 [homemm] TITLE :Encarta Encyclopedia 99: Suite Menu Disabled on Home Screen PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbui kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Encyclopedia 99 - Microsoft Encarta Reference Suite 99 ------------------------------------------------------------------------------- SYMPTOMS ======== When you view a Home screen in Encarta Encyclopedia 99 or Encarta Reference Suite 99, the commands on the Suite menu are unavailable. NOTE: This does not occur in Encarta Reference Suite 99 DVD-ROM. RESOLUTION ========== To work around this issue, disable the Home screen. To do this, follow these steps: 1. Start Encarta Encyclopedia 99. 2. On the Options menu, click Settings. 3. Click to clear the "Display Home screen when I start Encarta Encyclopedia" check box, and then click OK. STATUS ====== This behavior is by design. Additional query words: enc99 multi multi-media media mm button dimmed disable grayed greyed out ====================================================================== Keywords : kbui kbimu Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1999 kbEncartaReference99 Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.