DOCUMENT:Q233455 12-JUN-1999 [homemm] TITLE :Business Planner: Cannot Open Publisher Wizard PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbinterop kbsetup kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Business Planner ------------------------------------------------------------------------------- SYMPTOMS ======== When you click a Publisher wizard link in a Microsoft Business Planner article, Microsoft Publisher 2000 may not start. CAUSE ===== This behavior can occur if you select the "Installed on First Use" option during a custom installation of Publisher 2000. RESOLUTION ========== To resolve this issue, manually start Publisher 2000. To prevent this issue from occurring, select the "Run from My Computer" installation option for Publisher 2000. To do this: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Add/Remove Programs. 3. On the Install/Uninstall tab, click Microsoft Office 2000 Disc 2, and then click Add/Remove. 4. Click "Add or Remove Features". 5. Click the icon next to "Microsoft Publisher for Windows". 6. Click "Run from My Computer". 7. Click Update Now. 8. Click OK, and then click OK again. 9. Close Control Panel. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Business Planner. Additional query words: msbp setup installs pub2k ====================================================================== Keywords : kbinterop kbsetup kbimu Technology : kbHomeMMsearch kbBusPlanner Version : WINDOWS: Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.