DOCUMENT:Q233461 09-JUN-1999 [homemm] TITLE :Business Planner: Data Lost After Low Disk Space Warning Appears PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbenv kberrmsg kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Business Planner ------------------------------------------------------------------------------- SYMPTOMS ======== When you enter data in a Microsoft Business Planner wizard, you may be warned that insufficient hard disk space is available, and the data you entered may be lost. If you minimize Business Planner, increase the amount of available space on your hard disk, and then return to the wizard, the data you entered in the wizard may be lost. CAUSE ===== This behavior can occur if both of the following conditions are true: - You navigate to a page outside of the wizard, and then attempt to navigate back to the wizard. - Less than 50 megabytes (MB) of space is available on the hard disk on which Microsoft Windows is installed. RESOLUTION ========== To prevent this issue from occurring, always maintain at least 50 MB of available space on the hard disk on which Windows is installed. Windows requires this disk space to provide virtual memory for both Windows and Windows-based programs. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Business Planner. MORE INFORMATION ================ Although you are able to navigate back to the wizard after receiving the low disk space warning, you are returned to the previous or the next step in the wizard. You are unable to return to the data entry step until you increase the amount of available space on your hard disk. Additional query words: msbp deleted gone free ====================================================================== Keywords : kbenv kberrmsg kbimu Technology : kbHomeMMsearch kbBusPlanner Version : WINDOWS: Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.