DOCUMENT:Q233463 27-JUN-1999 [homemm] TITLE :MSBP: Unexpected Behavior When You Press and Hold Down CTRL+C PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbdisplay kbui kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Business Planner ------------------------------------------------------------------------------- SYMPTOMS ======== When you press and hold down the CTRL+C key combination for longer than 30 seconds in Microsoft Business Planner, you may experience one or more of the following symptoms: - Text may be truncated or be displayed in an unexpected font. - Text or graphic elements may not be displayed on the screen. - Commands may not be displayed on menus. - A blank dialog box that contains only an OK button may appear on the screen. - You may receive an error message on a blue screen. CAUSE ===== This behavior can occur if you press and hold down CTRL+C on a page that contains bitmap data. This operation drains system resources. RESOLUTION ========== To resolve this issue, quit and then restart Business Planner. To prevent this issue from occurring, press but do not hold down CTRL+C when you want to copy text or graphics to the clipboard. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Business Planner. MORE INFORMATION ================ When you press and hold down CTRL+C on a page that contains bitmap data, you continue to drain system resources. If you press and hold down CTRL+C for more than 30 seconds, you can reduce system resources to 0%. Additional query words: msbp empty cut off disappears missing ====================================================================== Keywords : kbdisplay kbui kbimu Technology : kbHomeMMsearch kbBusPlanner Version : WINDOWS: Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.