DOCUMENT:Q233464  04-JUL-1999  [homemm]
TITLE   :Business Planner: Keyboard Commands Do Not Function
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER:WINDOWS:
OPER/SYS:
KEYWORDS:kbtool kbui kbimu

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Business Planner 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you open Personal Interviewer in Microsoft Business Planner while Personal
Interviewer is already open, certain keyboard commands may no longer function in
Personal Interviewer.

In addition, if you open an Action Plan page while an Action Plan page is already
open, you can no longer use the TAB key to move through the list of articles.

RESOLUTION
==========

To resolve this issue:

1. Click Exit on the Wizard toolbar.

2. Click Personal Interviewer on the Go menu.

   -or-

   Click Action Plan on the Business Plan Outlines or Marketing Outlines menu
   from within a Business Planner wizard.

To prevent this issue from occurring, do not open Personal Interviewer while
Personal Interviewer is already open, or an Action Plan while an Action Plan is
already open.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Business Planner.

Additional query words: msbp keys shortcuts scroll

======================================================================
Keywords          : kbtool kbui kbimu 
Technology        : kbHomeMMsearch kbBusPlanner
Version           : WINDOWS:
Issue type        : kbbug
Solution Type     : kbpending

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.