DOCUMENT:Q233468 27-JUN-1999 [homemm] TITLE :Business Planner: Unable to Open Certain Help Topics PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbnetwork kbsetup kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Business Planner ------------------------------------------------------------------------------- SYMPTOMS ======== When you click any of the following Help topics in Microsoft Business Planner, the Help topic may not open. - About the Content in Business Planner - About Categories, Topics, and Articles - About Wizards - About the Resource Center CAUSE ===== This behavior can occur if you install Business Planner using the "Run from Network" installation option. RESOLUTION ========== To work around this issue, reinstall Business Planner to run from your hard disk. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Business Planner. Additional query words: msbp gallery cannot ====================================================================== Keywords : kbnetwork kbsetup kbimu Technology : kbHomeMMsearch kbBusPlanner Version : WINDOWS: Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.