DOCUMENT:Q233473 06-AUG-2002 [homemm] TITLE :Business Planner: Files Unexpectedly Appear on Your Desktop PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbenv kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Business Planner ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SYMPTOMS ======== When you start Microsoft Business Planner, one or more of the following files may unexpectedly appear on your desktop. - Msbpart.lst - Msbptsk.lst - Msbp_pln.mdb - Msbp_pln.ldb If you delete these files, you delete data such as Favorites and Personal Interviewer information from Business Planner. CAUSE ===== This behavior can occur if you install Business Planner on a Microsoft Windows 95-based computer on which user profiles are not enabled. RESOLUTION ========== To resolve this issue, use the following methods in the order in which they are presented. Enable User Profiles -------------------- To enable user profiles: 1. Click Start, click Settings, and then click Control Panel. 2. Double-click Passwords. 3. Click the User Profiles tab. 4. Click the following option: Users can customize their preferences and desktop settings. Windows switches to your personal settings when you log on. 5. Click to clear both check boxes under User Profile Settings. 6. Click OK, and then close Control Panel. 7. If you are prompted to restart Windows, click Yes. Create an Msbp2000 Folder in the Profiles Folder ------------------------------------------------ To create this folder: 1. Click Start, point to Programs, and then click Windows Explorer. 2. In the All Folders or Folders pane, double-click the hard disk on which you installed Windows. 3. Double-click the Windows folder. 4. Double-click the Profiles folder. 5. Double-click the folder, where is your Windows user name. 6. On the File menu, point to New, and then click Folder. 7. Type "Msbp2000" (without the quotation marks), and then press ENTER. Move the Files to the Msbp2000 Folder ------------------------------------- To move the files to the Msbp2000 folder: 1. In the Address box, type the following line, and then press ENTER :\Windows\Desktop where is the letter of the hard disk on which Windows is installed. 2. Scroll down the All Folders or Folders pane until you see the Profiles folder. 3. Click the PLUS SIGN (+) next to the Profiles folder to open the folder. NOTE: Do not double-click the Profiles folder to open it. 4. Click the PLUS SIGN (+) next to the folder to open the folder, where is your Windows user name. NOTE: Do not double-click the folder to open it. 5. In the right pane, drag all files listed in the "Symptoms" section of this article to the Msbp2000 folder in the All Folders or Folders pane. 6. Double-click the Msbp2000 folder in the All Folders or Folders pane to verify that the files you dragged in the preceding step are contained within the folder. Modify the Value Data of the CurrentProfileDir Registry Value ------------------------------------------------------------- WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To modify the value data of the CurrentProfileDir registry value: 1. Start Registry Editor. 2. Open the following registry key: HKEY_CURRENT_USER\Software\Microsoft\Microsoft Reference\SBB\9.0\OPTIONS 3. Right-click the CurrentProfileDir value, and then click Modify. 4. In the Value Data box, type the following line C:\WINDOWS\Profiles\\Personal\Msbp2000\ where is your Windows user name. 5. Click OK. 6. Quit Registry Editor. STATUS ====== Microsoft has confirmed that this is a problem in Microsoft Business Planner. Additional query words: msbp extra strange icons ====================================================================== Keywords : kbenv kbimu Technology : kbHomeMMsearch kbBusPlanner Version : WINDOWS: Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 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