DOCUMENT:Q237263  25-JUN-2000  [homemm]
TITLE   :Encarta 2000: Shortcut Menu Transparent When You Play Video Clip
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER::
OPER/SYS:
KEYWORDS:kbdisplay kbui kbimu

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The information in this article applies to:

 - Microsoft Encarta Encyclopedia 2000 
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SYMPTOMS
========

When you right-click the screen when you play a video clip in Microsoft Encarta
Encyclopedia 2000, the shortcut menu may appear transparent and be difficult to
read.

NOTE: This issue occurs only with the DVD-ROM version of Encarta Encyclopedia
2000.

CAUSE
=====

This behavior can occur if the following conditions are true:

 - The video adapter installed in your computer uses hardware overlay.

   NOTE: To determine if the video adapter installed in your computer uses
   hardware overlay, contact the manufacturer of your video adapter.

 - You play the video clip in Full Screen Video mode.

RESOLUTION
==========

To prevent this issue from occurring, do not play video clips in Full Screen
Video mode.

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Encarta Encyclopedia
2000.

Additional query words: multi multi-media media mm ee2k invisible movie

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Keywords          : kbdisplay kbui kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc2000
Version           : :
Issue type        : kbbug
Solution Type     : kbpending

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