DOCUMENT:Q237511 27-OCT-2000 [homemm] TITLE :Encarta 2000: Article Title Is Displayed with Jagged Edges PRODUCT :Microsoft Home Multimedia Titles PROD/VER:: OPER/SYS: KEYWORDS:kb3rdparty kbdisplay kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Encyclopedia 2000 - Microsoft Encarta Encyclopedia Deluxe 2001 for Windows - Microsoft Encarta Encyclopedia Standard 2001 for Windows ------------------------------------------------------------------------------- SYMPTOMS ======== When you open an article in Microsoft Encarta Encyclopedia 2000, the text of the article title may be displayed with jagged edges. CAUSE ===== This behavior can occur if an outdated video driver is installed on your computer. RESOLUTION ========== To resolve this issue, contact your hardware manufacturer to inquire if an updated video driver is available for your video adapter. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Encarta Encyclopedia 2000. MORE INFORMATION ================ To work around this issue, use one of the following methods. Disable Font Smoothing ---------------------- To disable font smoothing: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Display. 3. Click the Effects tab. 4. Under "Visual effects," click to clear the "Smooth edges of screen fonts" check box. 5. Click OK, and then close Control Panel. Reduce Graphics Hardware Acceleration ------------------------------------- To reduce graphics hardware acceleration: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click System. 3. On the Performance tab, click Graphics. 4. Move the Hardware Acceleration slider until it is one notch to the right of None (the Basic acceleration setting). 5. Click OK, and then click Close. 6. When you are prompted to restart your computer, click Yes. Additional query words: multi multi-media media mm ee2k dithered rough blocky ====================================================================== Keywords : kb3rdparty kbdisplay kbimu Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc2000 Version : : Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.