DOCUMENT:Q238038 25-JUN-2000 [homemm] TITLE :Reference 2000: Error Message Contains Wrong System Requirements PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kberrmsg kbsetup kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Reference Suite 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt install Encarta Reference Suite 2000, you may receive an error message similar to the following: Microsoft Encarta Encyclopedia 2000 requires at least 8 MB of memory. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Encarta Reference Suite 2000. MORE INFORMATION ================ The minimum amount of memory required to run Encarta Reference Suite 2000 is as follows: - 24 megabytes (MB) of RAM for a Microsoft Windows 95 or Microsoft Windows 98-based computer. - 32 MB of RAM for a Microsoft Windows NT 4.0-based computer. Additional query words: multi multi-media media mm sysreqs requires ers2k ====================================================================== Keywords : kberrmsg kbsetup kbimu Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaReference2000 Version : WINDOWS: Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.