DOCUMENT:Q238040  27-OCT-2000  [homemm]
TITLE   :Encarta Dictionary 2000: Pronunciations Are Not Played
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER:WINDOWS:; :
OPER/SYS:
KEYWORDS:kbenv kberrmsg kbsound kbimu

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The information in this article applies to:

 - Microsoft Encarta World English Dictionary 
 - Microsoft Encarta World English Dictionary 2001 
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SYMPTOMS
========

If you attempt to play a pronunciation in Microsoft Encarta World English
Dictionary 2000, the pronunciation may not be played. In addition, you may
receive the following error message:

   An invalid media type was specified.

CAUSE
=====

This behavior can occur if either of the following conditions is true:

 - The Msgsm32.acm file is missing or damaged.

 - The Microsoft GSM 6.10 Audio Codec is not installed on your computer.

RESOLUTION
==========

To resolve this issue:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Add/Remove Programs.

3. Click the Windows Setup tab.

4. In the list of components, click Multimedia, and then click Details.

   NOTE: Do not click the Multimedia check box.

5. Click to select the Audio Compression check box, and then click OK.

6. Click Have Disk.

7. In the "Copy manufacturer's files from " box, click your CD-ROM drive.

8. Insert the Microsoft Windows CD-ROM into the CD-ROM drive, and then click OK.

9. Follow the instructions on the screen to install the audio compression
   components.

10. Close Control Panel.

Additional query words: multi multi-media media mm ewed pronounce mute silent

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Keywords          : kbenv kberrmsg kbsound kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaWorldEngDict2001
Version           : WINDOWS:; :
Issue type        : kbprb

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