DOCUMENT:Q240633  21-OCT-2000  [homemm]
TITLE   :World Atlas 2000: BACKSPACE Key Opens Previously Opened Web Page
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER:WINDOWS:; :
OPER/SYS:
KEYWORDS:kbinterop kbui kbimu

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The information in this article applies to:

 - Microsoft Encarta Interactive World Atlas 2000 
 - Microsoft Encarta Interactive World Atlas 2001 
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SYMPTOMS
========

When you press the BACKSPACE key to delete data you type in a field on a Web
page open in Microsoft Encarta World Atlas 2000 or Microsoft Encarta Interactive
World Atlas 2001, the previously opened Web page may be opened unexpectedly.

CAUSE
=====

This behavior occurs if you configure your Web browser to run from within
Encarta World Atlas 2000 or Encarta Interactive World Atlas 2001.

When you run your Web browser from within Encarta World Atlas 2000 or Encarta
Interactive World Atlas 2001, the functionality of the BACKSPACE key is the the
same as the functionality of the Back button on the Web browser's toolbar.

RESOLUTION
==========

To prevent this issue from occurring, use one of the following methods.

 - Press the DELETE key instead of the BACKSPACE key to delete data you type in
   a field on a Web page.

 - Configure Encarta World Atlas 2000 or Encarta Interactive World Atlas 2001 to
   run your default Web browser externally when you click a Web Link:

   1. On the Options menu, click Settings.

   2. Click to clear the "Browse Web Links within Encarta Interactive World
      Atlas" check box.

   3. Click OK.

STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

MORE INFORMATION
================

To configure your Web browser to run from within Encarta World Atlas 2000 or
Encarta Interactive World Atlas 2001:

1. On the Options menu, click Settings.

2. Click to select the "Browse Web Links within Encarta Interactive World Atlas"
   check box.

3. Click OK.

Additional query words: multi multi-media media mm ewa2k internet hyperlink last

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Keywords          : kbinterop kbui kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaWorldAtlas2001 kbEncartaWorldAtlas2000
Version           : WINDOWS:; :
Issue type        : kbbug
Solution Type     : kbpending

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