DOCUMENT:Q240643 25-JUN-2000 [homemm] TITLE :World Atlas 2000: Web Page Does Not Open When You Click Web Link PRODUCT :Microsoft Home Multimedia Titles PROD/VER:WINDOWS: OPER/SYS: KEYWORDS:kbinterop kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Interactive World Atlas 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When you click a Web link in Microsoft Encarta World Atlas 2000, the Web page may not open. CAUSE ===== This behavior occurs if you remove Microsoft Internet Explorer 5 from your computer. If Internet Explorer 5 is not installed on your computer, you cannot connect to the World Wide Web from Encarta World Atlas 2000, even if another Web browser is installed on your computer. RESOLUTION ========== To resolve this issue, reinstall Internet Explorer 5. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Encarta World Atlas 2000. MORE INFORMATION ================ If you remove Internet Explorer 5, you are not warned that this program is needed for Encarta World Atlas 2000 to function properly. Additional query words: multi multi-media media mm ewa2k ie5 ====================================================================== Keywords : kbinterop kbimu Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaWorldAtlas2000 Version : WINDOWS: Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.