DOCUMENT:Q266470 07-SEP-2001 [homemm] TITLE :Encarta 2001: Only Copyright Is Printed When You Print Timeline PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1.0 OPER/SYS: KEYWORDS:kbprint kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Encyclopedia Deluxe 2001 for Windows - Microsoft Encarta Encyclopedia Standard 2001 for Windows - Microsoft Encarta Reference Suite 2001 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to print a Timeline from one of the products listed at the beginning of this article, only the Microsoft Encarta copyright information may be printed at the bottom of the page. CAUSE ===== This behavior can occur if the printer driver for your printer is damaged or outdated. RESOLUTION ========== To resolve this issue, contact your hardware manufacturer to obtain and install the latest printer driver for your printer. For information about how to contact your hardware manufacturer, click the appropriate article number below to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z Additional query words: multi multi-media media mm print job printout time line blank empty copy right ====================================================================== Keywords : kbprint kbimu Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaReference2001 Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.