DOCUMENT:Q266521  06-AUG-2002  [homemm]
TITLE   :Encarta 2001: Shockwave Is Automatically Reinstalled
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER::
OPER/SYS:
KEYWORDS:kbsetup kbimu

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Encarta Africana, Third Edition 
 - Microsoft Encarta Encyclopedia Deluxe 2001 for Windows 
 - Microsoft Encarta Encyclopedia Standard 2001 for Windows 
 - Microsoft Encarta Interactive World Atlas 2001 
 - Microsoft Encarta Reference Suite 2001 
-------------------------------------------------------------------------------

SUMMARY
=======

If you uninstall the Macromedia Shockwave software, and then you start any of
the programs listed at the beginning of this article, Shockwave is reinstalled
automatically.

MORE INFORMATION
================

If you manually remove Shockwave or if a Shockwave component is damaged, you may
need to uninstall and reinstall the Shockwave software. To do this:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Add/Remove Programs.

3. Click Shockwave, and then click Add/Remove.

4. Follow the instructions on the screen to uninstall the Shockwave software.

After you uninstall the Shockwave software, start one of the Encarta programs
listed at the beginning of this article to automatically reinstall the Shockwave
software.


The Encarta programs listed at the beginning of this article include Shockwave
version 8.0.0.196. To download and install the latest version of Shockwave,
visit the following Macromedia Web site:

   http://www.macromedia.com/shockwave/download

Microsoft provides third-party contact information to help you find technical
support. This contact information may change without notice. Microsoft does not
guarantee the accuracy of this third-party contact information.

Additional query words: multi multi-media media mm macromedia director

======================================================================
Keywords          : kbsetup kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaAfricana300 kbEncartaReference2001 kbEncartaWorldAtlas2001
Version           : :
Issue type        : kbinfo

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2002.