DOCUMENT:Q266579 26-MAY-2001 [homemm] TITLE :Encarta 2001: HTML Formatting Lost When Using Encarta Researcher PRODUCT :Microsoft Home Multimedia Titles PROD/VER:: OPER/SYS: KEYWORDS:kbenv kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Africana, Third Edition - Microsoft Encarta Encyclopedia Deluxe 2001 for Windows - Microsoft Encarta Interactive World Atlas 2001 - Microsoft Encarta Reference Suite 2001 ------------------------------------------------------------------------------- SYMPTOMS ======== When you build a report in the Microsoft Encarta Researcher that is included in the programs listed at the beginning of this article, the format of the Web pages that you saved in the Encarta Researcher may not be preserved. CAUSE ===== This behavior can occur if you use one of the following formats for the report: - Rich Text Format (.rtf) - Word Document (.doc) RESOLUTION ========== To work around this issue, save the report in the HTML format. Most word processor programs, such as Microsoft Word, can open HTML documents. When you open the saved report in a word processor, you can save the report in Rich Text Format or as a Word document. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATION ================ The Encarta Researcher does not preserve the following formats of saved Web pages: - Absolute Positioning - Cascading Style Sheets (CSS) - Comments - Tables Additional query words: multi multi-media media mm internet pages hypertext html ====================================================================== Keywords : kbenv kbimu Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaAfricana300 kbEncartaReference2001 kbEncartaWorldAtlas2001 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.