DOCUMENT:Q270823 28-OCT-2000 [homemm] TITLE :ELL: Dictation Score Incorrect When You Return to Previous Level PRODUCT :Microsoft Home Multimedia Titles PROD/VER:: OPER/SYS: KEYWORDS:kbtool kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Language Learning French - Microsoft Encarta Language Learning French Deluxe - Microsoft Encarta Language Learning Spanish - Microsoft Encarta Language Learning Spanish Deluxe ------------------------------------------------------------------------------- SYMPTOMS ======== When you score the Dictation exercises in one of the Encarta Language Learning programs listed at the beginning of this article, you may see an incorrect score if you return to a previously scored level. For example, the score may be 1 of 7 instead 7 of 7. NOTE: The answers may also disappear from the answer cells in previously scored levels. RESOLUTION ========== If you return to a previously scored level and the answers are still displayed in the answer cells, use the TAB key to tab through the answer cells and then rescore the exercise. The score is then correct. If you return to a previously scored level and the answers are no longer displayed in the answer cells, you must repeat the exercise. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: multi multi-media media mm scores fields wrong missing ====================================================================== Keywords : kbtool kbimu Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbHLangSpanish kbHLangFrench Version : : Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.