DOCUMENT:Q274221 18-JAN-2001 [homemm] TITLE :Encarta: Cannot Zoom in to an Urban Area on a Map PRODUCT :Microsoft Home Multimedia Titles PROD/VER:: OPER/SYS: KEYWORDS:kbenv kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Interactive World Atlas 2001 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Comprehensive Map style in Microsoft Encarta Interactive World Atlas 2001, you may not be able to zoom in to an urban area on a map. CAUSE ===== This behavior can occur if the Hill Shading feature is turned off. RESOLUTION ========== To resolve this issue, turn on the Hill Shading feature: 1. In the left pane, click Map Customizer. 2. Scroll to the bottom of the list, and click to select the Hill Shading check box. 3. Click Map Customizer to close the menu. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Encarta Interactive World Atlas 2001. Additional query words: multi multi-media media mm eiwa ====================================================================== Keywords : kbenv kbimu Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaWorldAtlas2001 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.