DOCUMENT:Q279808 23-NOV-2000 [homemm] TITLE :Encarta World Atlas 2001: Multimedia Features Perform Slowly PRODUCT :Microsoft Home Multimedia Titles PROD/VER:: OPER/SYS: KEYWORDS:kbenv kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Interactive World Atlas 2001 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Microsoft Encarta Interactive World Atlas 2001, you may experience slow performance when you attempt to use the following features: - Map Gallery - Multimedia Features - Virtual Flights - World Tours CAUSE ===== This behavior can occur if your computer is running the Spanish language version of Microsoft Windows NT 4.0. MORE INFORMATION ================ Microsoft has confirmed this to be a problem in Microsoft Encarta Interactive World Atlas 2001. NOTE: This issue also occurs when you use the Spanish language version of Encarta Interactive World Atlas 2001 (Encarta Atlas Mundial 2001) on a computer that is running the Spanish language version of Microsoft Windows NT 4.0. Additional query words: multi multi-media media mm eiwa spain winnt nt4 ====================================================================== Keywords : kbenv kbimu Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaWorldAtlas2001 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.