DOCUMENT:Q281530 31-JUL-2001 [homemm] TITLE :Reader: "Activation Error" When You Activate in Network Domain PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Reader, version 1.5 ------------------------------------------------------------------------------- SYMPTOMS ======== During the activation process for Microsoft Reader, you may receive the following error message: Activation Error When you click OK, the activation process stops. CAUSE ===== This behavior can occur if you are logged on to a network domain that uses either the Microsoft Windows NT or Microsoft Windows 2000 operating system, and you do not have the proper access rights to the registry. Activation requires write-access to write a registry key. If your registry access is limited, the proper registry key cannot be written. RESOLUTION ========== To resolve this issue, have your network administrator temporarily change your user rights to allow registry access for the activation process. After the activation process is completed, the administrator can return your regular user access rights. Additional query words: Reader MSreader Activate Activation Network Permission Privilege ====================================================================== Keywords : Technology : kbReaderSearch kbReader150 Version : :1.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.