DOCUMENT:Q282502  11-JUN-2002  [homemm]
TITLE   :Encarta 2001: How to Manually Uninstall Encarta 2001
PRODUCT :Microsoft Home Multimedia Titles
PROD/VER::
OPER/SYS:
KEYWORDS:kbimu

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The information in this article applies to:

 - Microsoft Encarta Encyclopedia Deluxe 2001 for Windows 
 - Microsoft Encarta Encyclopedia Standard 2001 for Windows 
 - Microsoft Encarta Reference Suite 2001 
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IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

   Q256986 Description of the Microsoft Windows Registry

SUMMARY
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This article describes how to manually uninstall Microsoft Encarta 2001 from
your computer.

MORE INFORMATION
================

When you attempt to uninstall Encarta 2001 by using the Add/Remove Programs tool
in Control Panel, Encarta 2001 may not be completely uninstalled.

If Encarta 2001 is not completely uninstalled, use the following methods to
manually delete all of the Encarta folders and registry entries.

NOTE: The Encarta Language Learning programs use many of the same folders and
registry entries as Encarta 2001. Therefore, after you complete the methods in
this article, you may need to reinstall the Encarta Language Learning programs.

Delete the Encarta Folders
--------------------------

Delete the following Encarta folders:

 - C:\Program Files\Common Files\Microsoft Shared\Information Retrieval

 - C:\Program Files\Common Files\Microsoft Shared\Reference 2001

 - C:\Program Files\Common Files\Microsoft Shared\Reference Titles

 - C:\Program Files\Microsoft Encarta

 - C:\Windows\Start Menu\Programs\Microsoft Encarta

 - All of the Encarta folders that are contained in the following folder:

   C:\WINDOWS\Application Data\Microsoft

WARNING: If you use Registry Editor incorrectly, you may cause serious problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee that you can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.

Delete the Encarta Registry Entries:

Delete the following Encarta registry entries:

 - HKEY_CURRENT_USER\Software\Microsoft\Microsoft Reference

 - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Reference

 - HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ReferenceTitles

 - HKEY_USERS\.DEFAULT\Software\Microsoft\Microsoft Reference

Additional query words: multi multi-media media mm encarta ers ee reinstall remove

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Keywords          : kbimu 
Technology        : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaReference2001
Version           : :
Issue type        : kbhowto

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Copyright Microsoft Corporation 2002.