DOCUMENT:Q307032 16-APR-2002 [homemm] TITLE :Encarta 2001: Speech Incompatibility Warning During Installation PRODUCT :Microsoft Home Multimedia Titles PROD/VER:: OPER/SYS: KEYWORDS:kbimu ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta Encyclopedia Standard 2001 for Windows, used with: - Microsoft Windows XP Home Edition - Microsoft Windows XP Professional ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Microsoft Encarta Encyclopedia on your computer, you may receive the following warning: This version of Encarta Encyclopedia 2001 has a known compatibility issue with speech functionality when used with this version of Windows. You then have the option to click Continue, Cancel, or Details. NOTE: Encarta Standard edition does not include the speech recognition feature. CAUSE ===== This behavior can occur if Microsoft Speech API (SAPI) 4.0 is not installed on your computer. RESOLUTION ========== To resolve this issue, install SAPI 4.0 on your computer before you install the Encarta Encyclopedia. NOTE: Windows XP has native support only for SAPI 5.0. Therefore, if you need SAPI 4.0, you must install it yourself. MORE INFORMATION ================ To download SAPI 4.0, browse to the following Microsoft Web site, and then click the appropriate link: http://download.microsoft.com/download/speechSDK/Install/4.0a/WIN98/EN-US/SPCHAPI.EXE For additional information about SAPI 4.0, click the article number below to view the article in the Microsoft Knowledge Base: Q306819 Release Notes for Windows XP contained in Relnotes.htm Additional query words: ====================================================================== Keywords : kbimu Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.