DOCUMENT:Q152931 21-JUL-1999 [exchange] TITLE :XADM: ISINTEG Reports Errors on IMC Folders PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbusage exc4 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you run the ISINTEG utility in FIX mode, you might see errors for the Microsoft Exchange Internet Mail Connector (IMC), or any other connector based on the Microsoft Exchange Development Kit (EDK), similar to the following: Error: Mailbox 3 (Fid=0001-000000000160) "Mailbox - /O=org/OU=dept1/CN=CONFIGURATION/CN=CONNECTIONS/CN=INTERNET MAIL CONNECTOR (TI486)": IPM subtree missing. Warning: Mailbox 3 (Fid=0001-000000000160) "Mailbox - /O=org/OU=dept1/CN=CONFIGURATION/CN=CONNECTIONS/CN=INTERNET MAIL CONNECTOR (TI486)": IPM Subtree not in count database Warning: Mailbox 3 (Fid=0001-000000000160) "Mailbox - /O=org/OU=dept1/CN=CONFIGURATION/CN=CONNECTIONS/CN=INTERNET MAIL CONNECTOR (TI486)": Sentmail not in count database Warning: Mailbox 3 (Fid=0001-000000000160) "Mailbox - /O=org/OU=dept1/CN=CONFIGURATION/CN=CONNECTIONS/CN=INTERNET MAIL CONNECTOR (TI486)": Wastebasket not in count database Warning: Mailbox 3 (Fid=0001-000000000160) "Mailbox - /O=org/OU=dept1/CN=CONFIGURATION/CN=CONNECTIONS/CN=INTERNET MAIL CONNECTOR (TI486)": Finder not in count database Warning: Mailbox 3 (Fid=0001-000000000160) "Mailbox - /O=org/OU=dept1/CN=CONFIGURATION/CN=CONNECTIONS/CN=INTERNET MAIL CONNECTOR (TI486)": Views not in count database Warning: Mailbox 3 (Fid=0001-000000000160) "Mailbox - /O=org/OU=dept1/CN=CONFIGURATION/CN=CONNECTIONS/CN=INTERNET MAIL CONNECTOR (TI486)": Common Views not in count database Warning: Mailbox 3 (Fid=0001-000000000160) "Mailbox - /O=org/OU=dept1/CN=CONFIGURATION/CN=CONNECTIONS/CN=INTERNET MAIL CONNECTOR (TI486)": Schedule not in count database Warning: Mailbox 3 (Fid=0001-000000000160) "Mailbox - /O=org/OU=dept1/CN=CONFIGURATION/CN=CONNECTIONS/CN=INTERNET MAIL CONNECTOR (TI486)": Shortcuts not in count database CAUSE ===== The ISINTEG utility will not automatically recreate or restore folders used by the IMC or any other connector based on the EDK. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in Service Pack 3 of Microsoft Exchange version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : kbusage exc4 Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : winnt:4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.