DOCUMENT:Q89805 05-DEC-1999 [homemm] TITLE :Cinemania: Audio Failed Error Message PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1992 editions,1994 editions OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Cinemania, versions 1992 editions, 1994 editions ------------------------------------------------------------------------------- SYMPTOMS ======== In Cinemania, you receive a dialog box with the following error message: Audio Failed CAUSE ===== This occurs if the following driver is not loaded: [MCI] Sound RESOLUTION ========== To check that the [MCI] Sound driver is loaded, choose the Drivers icon from the Control Panel and verify that the list of installed drivers contains [MCI] Sound. To install the driver, click add, select [MCI] Sound, then press ENTER. To check that a loaded [MCI] Sound driver is functioning properly, use the following steps: Windows 3.x ----------- 1. Run the Media Player from the Accessories group. 2. From the Device menu, choose Sound. 3. Select one of the default wave files listed from the Open dialog box (CHIMES.WAV, CHORD.WAV, DING.WAV, TADA.WAV). Windows 95 ---------- 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click Multimedia. 3. Click the Advanced tab. 4. Double-click Media Control Devices, and then click on Wave Audio Device. 5. Click Properties, and then select Use This Media Control Device. Click OK. 6. Close Control Panel. 7. Click the Start button, click Shutdown, and then click Restart The Computer. Additional query words: low level viewer sound 1.00 1.0 2.00 2.0 1992 1994 ====================================================================== Keywords : Technology : kbHomeProdSearch kbHomeMMsearch kbCineManiaSearch kbCinemania1994 kbCinemania1992 Version : :1992 editions,1994 editions ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.