DOCUMENT:Q156399 04-APR-1999 [exchange] TITLE :XADM: JET Asserts on Heavily Used Multivalued Columns in the DS PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When performing an operation in the directory (for example, adding connectors, setting up replication, and so on) the JET may produce an assertion (if running the debug build of Edb.dll) or possibly Dr. Watson (if running the retail version). The assertion looks similar to the following: Jet Assertion Failure Rel. 1416.0, File bm.c, Line 1218 (pfucbldx->ssib.pbf)->cWaitLatch > 0 && (pfucbldx->ssi.pbf)->cPin > 0 && (pfucbldx0>ssib.pbf)->ppibWaitLatch == (pbmfix->ppib) PID: 416, TID: 224 CAUSE ===== During the expunge of a back link, JET deletes the old index item and inserts another. While inserting another item, it causes another split on the index and a move of some items also belonging to this cleanup. Because the new page is not wait latched, it asserts. This happens only on indexes of multivalue columns that the DS just added and uses heavily. WORKAROUND ========== To work around this problem, obtain the hotfix mentioned below. With the hotfix, JET aborts the cleanup (expunging) and retries it when it realizes that some items were moved. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : winnt:4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.