DOCUMENT:Q96211 26-MAY-2001 [homemm] TITLE :Encarta Hangs with Orchid Farenheit Card in 800 x 800 Mode PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1993 editions OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta 92 Multimedia Encyclopedia ------------------------------------------------------------------------------- SUMMARY ======= Encarta hangs on a system with the Orchid Farenheit VA card using the ORCHIDV.DRV driver (122,752 bytes and dated 01/11/93) in the 800 x 800 mode (64K). MORE INFORMATION ================ Using the 16-million-color mode or 256-color mode on this card allows Encarta to work properly. There is no 32K color driver available, but these alternate modes use different drivers that do not exhibit this problem. If you experience this problem, contact Orchid Technology technical support at (510) 683-0300 for more information. The Fahrenheit VA is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 1.00 lock up multi media multi-media multimedia hang crash freeze 800x800 16 million 256 color video ====================================================================== Keywords : Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncarta1992 Version : :1993 editions ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.