DOCUMENT:Q97845 19-FEB-2002 [homemm] TITLE :Text Copied from Bookshelf to Word Formatted Incorrectly PRODUCT :Microsoft Home Multimedia Titles PROD/VER::1.0,1991 edition,1992 edition OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Bookshelf for Windows versions 1991 edition, 1992 edition - Microsoft Multimedia Viewer, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you copy a list of author names from Bartlett's Familiar Quotations into Word for Windows, the first line of text is incorrectly formatted. The first line is bold and underlined in 12 point Arial. The rest of the text is formatted for Times New Roman 10 point. All the text should be formatted for Times New Roman 10 point, and none of it should be bold or underlined. STATUS ====== Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. RESOLUTION ========== To avoid this problem, copy the text by selecting Copy from the Edit menu rather than using the Send button. Steps to Reproduce the Problem ------------------------------ 1. Open Bartlett's Familiar Quotations. 2. Click one of the alphabet buttons. This produces a list of author names, each followed by birth and death dates. 3. Click Send. 4. Switch to Word for Windows and look at the copied text. The text is incorrectly formatted, as described above. This problem occurs in Windows 95. Additional query words: 3.00 multimedia multi media multi-media bfq paste kbmm win95 ====================================================================== Keywords : Technology : kbHomeProdSearch kbHomeMMsearch kbBookshelfSearch kbBookShelf1991 kbBookShelf1992 kbMMViewer100 Version : :1.0,1991 edition,1992 edition ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.