DOCUMENT:Q98643 09-NOV-2001 [homemm] TITLE :Paste Command Dimmed After Choosing Copy or Cut in Encarta PRODUCT :Microsoft Home Multimedia Titles PROD/VER:: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Encarta 1994 The Complete Multimedia Encyclopedia - Microsoft Multimedia Viewer ------------------------------------------------------------------------------- SUMMARY ======= If the Paste command is unavailable (dimmed) after you copy an image from Microsoft Encarta, you may be experiencing a video driver conflict. RESOLUTION ========== To avoid this problem, use any of the following three workarounds: - If the video driver is from a third party video card manufacturer, verify that it is the latest version of the driver. - Use an alternate driver supplied by the manufacturer. Check Windows Setup for available video drivers. - Install the Windows VGA driver. Additional query words: 1.00 multimedia multi-media multi media copy cut gray greyed not available paintbrush word works excel edit kbmm usage video 94 95 ====================================================================== Keywords : Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc1994 Version : : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.