DOCUMENT:Q110023 21-FEB-2002 [powerpt] TITLE :GP Fault When Playing Multiple AVI Files PRODUCT :Microsoft PowerPoint for Windows PROD/VER::1.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Video for Windows, version 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== You may receive a general protection (GP) fault in the selected codec driver when you play multiple AVI files at the same time that have different data rates. RESOLUTION ========== To correct this problem, obtain the new version of the Avifile.dll file available in the Video 1.1e for Windows Run-Time Edition update. MORE INFORMATION ================ Steps to Reproduce Problem -------------------------- 1. Compress a 200K/sec file as noninterleaved. 2. Compress a second file, that is 100K/sec, as noninterleaved. 3. If you play the 200K/sec file, then the 100K/sec file, the read buffer created for the first file will be made too small for the second file resulting in the GP fault. NOTE: If you play the 100K/sec file, then the 200K/sec file, the read buffer for the 100K/sec file is large enough to accommodate the 200K/sec file and no error will result. Additional query words: ====================================================================== Keywords : Technology : kbVideoSearch kbVideo110 Version : :1.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.