DOCUMENT:Q176737 15-MAR-1999 [exchange] TITLE :XADM: Key Management Server Fails to Start and Logs Event 5060 PRODUCT :Microsoft Exchange PROD/VER:5.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 5.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start the Key Management Server service on a Microsoft Exchange server, the service may fail to start and log the following event in the Windows NT Event Viewer Application log: Event ID: 5060 Source: MSExchangeIS Type: Error Description: KM Server was not able to verify signature on crypto service provider. CAUSE ===== There is an older version of EXCACSP.DLL in the :\Exchsrvr\bin directory. WORKAROUND ========== Rename the existing EXCACSP.DLL file and copy a new file from the Microsoft Exchange Server compact disk. This file is located in the server\setup\\bin directory. You will need to remove the read-only attribute before attempting to start the Key Manager Server service. MORE INFORMATION ================ The correct size of EXCACSP.DLL is 248KB and the version is 5.5.1928.0. ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 Version : 5.5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.