DOCUMENT:Q156713  12-FEB-2000  [exchange]
TITLE   :XADM: KM Server Stops Intermittently on Alpha Servers
PRODUCT :Microsoft Exchange
PROD/VER:winnt:4.0
OPER/SYS:
KEYWORDS:kbusage exc4

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The information in this article applies to:

 - Microsoft Exchange Server, version 4.0 
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SYMPTOMS
========

The Key Management Server running on a DEC Alpha server may stop unexpectedly.
No errors are logged in the application log or elsewhere.

CAUSE
=====

A function incorrectly allocated stack space. When the stack was then accessed
for a variable, it caused a fault, and the service stopped.


WORKAROUND
==========

To work around this problem, obtain the hotfix mentioned below. With the hotfix,
the code was changed to correctly allocate the stack space.


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in the latest Microsoft Exchange 4.0
U.S. Service Pack. For information on obtaining the service pack, query on the
following word in the Microsoft Knowledge Base:

   " SERVPACK" (without the quotation marks)


Additional query words: crash hang stops responding lock freeze terminate terminated end ended killed

======================================================================
Keywords          : kbusage exc4 
Technology        : kbExchangeSearch kbExchange400 kbZNotKeyword2
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

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