DOCUMENT:Q133084 15-APR-2000 [powerpt] TITLE :"PowerPoint Is Not Responding..." When Closing Windows 95 PRODUCT :Microsoft PowerPoint for Windows PROD/VER:WINDOWS:7.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft PowerPoint for Windows 95, version 7.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to shut down Windows 95 while PowerPoint for Windows 95, version 7.0 has an unsaved presentation open, you may encounter the following error message: This program is not responding. It may be busy, waiting for a response from you, or it may have stopped running. - Click Cancel to ignore and return to Windows. - To close this program immediately, click End Task. You will lose any unsaved information in this program. - To give the program 20 seconds to finish what it is doing, click Wait, and then try to close the program again. CAUSE ===== This behavior is by design. Windows 95 uses this method to alert you that you are in the middle of a shut down, that you have an application still running, and that some type of user intervention is necessary. (You have 20 seconds in which to save the file before this error dialog box appears.) RESOLUTION ========== To exit the dialog box, select one of the choices provided as best suits your needs. MORE INFORMATION ================ PowerPoint 97 behaves differently. If you try to shut down Windows 95 while you have an unsaved presentation in PowerPoint, you see the message: Do you want to save the changes you made to the (Unsaved Presentation)? Whether you click Yes, No, or Cancel, the Windows 95 shutdown routine stops. Additional query words: 7.00 ppt95 win95 ====================================================================== Keywords : kbusage Technology : kbPowerPtSearch kbPowerPt700 kbZNotKeyword2 kbPowerPt700Search Version : WINDOWS:7.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.