DOCUMENT:Q134865 15-APR-2000 [powerpt] TITLE :PPT7: Presentation Conference Fails with Errors PRODUCT :Microsoft PowerPoint for Windows PROD/VER:WINDOWS:7.0 OPER/SYS: KEYWORDS:kbnetwork kbualink97 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft PowerPoint for Windows 95, version 7.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are the presenter in a Presentation Conference, you may receive one of the following error messages, depending on what computer and network operating system configuration you are running: - Name was not located on DNS Server. - Netscape was unable to create a network socket connection. - Fatal Error: Cannot read IP Config. - There is not enough memory available to run this program. Quit one or more programs, and try again. - Cannot find audience. Press OK to return to wizard. In addition, audience members may receive the following error message: An unexpected error occurred reading file. Restart PowerPoint and try again. If you receive one of these error message, you won't be able to use the Presentation Conference feature. In addition, other programs that use the TCP/IP network protocol also will not function. CAUSE ===== These errors occur if the presentation you are using in the Presentation Conference is corrupted. The TCP/IP protocol cannot handle the corrupted data stream and shuts down, generating the errors. RESOLUTION ========== To run your Presentation Conference, quit all programs, exit Windows 95, turn off all the computers involved in the conference, restart Windows 95, and restart Presentation Conferencing. Do not reopen the file that is corrupted. Additional query words: 7.00 ppt95 netware novell banyan vines lantastic presentation conference conferencing machine name located dns server corrupt netscape tcp error message stating ====================================================================== Keywords : kbnetwork kbualink97 Technology : kbPowerPtSearch kbPowerPt700 kbZNotKeyword2 kbPowerPt700Search Version : WINDOWS:7.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.