DOCUMENT:Q137598 21-NOV-1999 [powerpt] TITLE :PPT7: PowerPoint Presentation Conferencing Unavailable PRODUCT :Microsoft PowerPoint for Windows PROD/VER:WINDOWS:7.0 OPER/SYS: KEYWORDS:kb3rdparty kbnetwork kbdtakbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft PowerPoint for Windows 95, version 7.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you click the Tools menu in PowerPoint, the Presentation Conferencing command may be unavailable (dimmed). CAUSE ===== This problem may occur if the following conditions are true: - TCP/IP is not installed on your computer. -or- - You are running a shared version of Windows 95. -or- - TCP/IP is installed or configured incorrectly on your computer. RESOLUTION ========== To correct this problem, use any of the following methods: - Install TCP/IP if it is not installed. - Install a local copy of Windows 95. - Reconfigure your TCP/IP configuration. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. MORE INFORMATION ================ For additional information, please see the following articles in the Microsoft Knowledge Base: Q135325 PPT: Presentation Conference Troubleshooting Guide Q137055 PPT: Presentation Conference Fails With Errors Additional query words: ppt7 pp7 powerpnt unavailable novell items lists nt 3.51 grayed protocol select ====================================================================== Keywords : kb3rdparty kbnetwork kbdta kbbuglist Technology : kbPowerPtSearch kbPowerPt700 kbZNotKeyword2 kbPowerPt700Search Version : WINDOWS:7.0 Hardware : x86 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.