DOCUMENT:Q138643  16-APR-2000  [powerpt]
TITLE   :PowerPoint 95 Viewer Doesn't Replace 16-Bit OLE Files
PRODUCT :Microsoft PowerPoint for Windows
PROD/VER:WINDOWS:7.0
OPER/SYS:
KEYWORDS:kbsetup kbviewer

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft PowerPoint for Windows 95, version 7.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

In PowerPoint for Windows 95 or PowerPoint Viewer for Windows 95, you may
receive the following error messages:

   Sorry, either the file name is too long or PowerPoint cannot find or run the
   viewer, which it needs to save a PowerPoint 4.0 format. If the file name is
   correct, you should run setup and reinstall to get the viewer.

   -or-

   Sorry, PowerPoint cannot locate one of its components.

CAUSE
=====

This problem occurs if any of the 16-bit OLE .dll files are missing or corrupt.
This problem may occur because the PowerPoint Viewer for Windows 95 Setup
program does not install the 16-bit versions of the OLE .dll files. You cannot
use the Vsetup.exe program to correct problems in Windows 95 caused by missing
or corrupt OLE files.

Note, however, that when you install this program in Windows 3.x, it does install
these .dlls.

WORKAROUND
==========

There are copies of the 16-bit OLE .dll files in the following folder:

   Windows\Sysbckup

You can copy these files to the Windows\System folder.

MORE INFORMATION
================

In Windows 95, the 16-bit and 32-bit OLE files are installed to the
C:\Windows\System folder by default. The only file that Windows 95 Setup does
not install is the Ole2prox.dll file. Instead, Windows 95 replaces this file
with the 32-bit version.

You should only use the 16-bit OLE files that are shipped with Windows.

Additional query words: 7.00 ole2.dll ole2nls.dll storage.dll compobj.dll w_powerpt powerpnt pptview ppt95 Vsetup

======================================================================
Keywords          : kbsetup kbviewer 
Technology        : kbPowerPtSearch kbPowerPt700 kbZNotKeyword2 kbPowerPt700Search
Version           : WINDOWS:7.0
Hardware          : x86
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2000.