DOCUMENT:Q140983 19-JUL-2001 [powerpt] TITLE :PPT7: Pack And Go Wizard Is Not Supported on Windows 3.1 PRODUCT :Microsoft PowerPoint for Windows PROD/VER::7.0 OPER/SYS: KEYWORDS:kbenv kbinterop kbdta kbviewer kbpng ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft PowerPoint Viewer for Windows 95, version 7.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you run the Pack and Go Wizard to pack a PowerPoint presentation and include the Viewer, the Wizard gives you this warning: This viewer only works on Windows NT or Windows 95 (or later) operating systems. You must use the Viewer disk included with PowerPoint to view this presentation on the Windows 3.x operating system. If you then unpack the presentation and Viewer on a computer running Windows 3.1, the Viewer may not run. Instead, you may get one or more of the following error messages: Share.exe must be run before running the PowerPoint Viewer. Cannot find COMPOBJ.DLL. Cannot find OLE2.DLL. Cannot find OLE2DISP.DLL. Sorry, PowerPoint cannot locate one of its components. CAUSE ===== IMPORTANT NOTE: The information in this article applies to the version 4.0 16-bit Viewer that originally shipped with PowerPoint for Windows 95. The new 32-bit PowerPoint Viewer for Windows 95 cannot run on Windows 3.1. If you do have the new 32-bit Viewer for Windows 95, you should not pack it. You should take the packed file disk(s) and the 4.0 16-bit Viewer and run Vsetup.exe from it on the Windows 3.1x computer. The first message ("This viewer only works on Windows NT or Windows 95...") is not necessarily true. The 16-bit PowerPoint Viewer originally included with PowerPoint for Windows 95 in the Pack and Go Wizard (that is, 16-bit Viewer 4.0) will work on Windows 3.1 but requires several dynamic link library (.dll) files that it does not install. These files are listed below in the "Resolution" section. Windows 95 installs these files, but Windows 3.1 does not. If the Windows 3.1 computer does not have a program on it that installs these .dll files (Office, for example), the 4.0 16-bit Viewer will not run. If you try to run the 4.0 16-bit Viewer without the correct .dll files, you may receive one of the error messages listed in the second paragraph of the "Symptoms" section above. RESOLUTION ========== The message you get when you pack the presentation and Viewer ("This viewer only works on Windows NT or Windows 95...") is not necessarily true. If the following files are present on the computer where you will unpack, the 4.0 16-bit Viewer will run correctly under Windows 3.1: Compobj.dll Ole2.dll Ole2conv.dll Ole2disp.dll Ole2nls.dll Ole2prox.dll Storage.dll Typelib.dll Stdole.tlb These files can be found in the Windows\System folder. They are installed by many programs, including Microsoft Office for Windows. If the files are not present, you must run the Viewer Setup Program, Vsetup.exe, from a PowerPoint Viewer disk. If you have the PowerPoint for Windows 95 or Office for Windows 95 disk set, the Viewer disk is the last disk. There is also a folder called Pptview on the PowerPoint for Windows 95 or Microsoft Office for Windows 95 CD-ROM. You can copy the files from this folder to a blank disk to make a Viewer disk. The viewer setup program, Vsetup.exe and other viewer files can also be found in the \PPVIEW\VIEWDISK folder of the Office95 Pro compact_disc. The Viewer disk contents can also be downloaded from the Microsoft Download Library at (425) 936-6735. Additional query words: 7.00 ppt7 ppt95 unpacked Pack and Go PowerPoint 95 Viewer w_powerpt powerpnt ====================================================================== Keywords : kbenv kbinterop kbdta kbviewer kbpng Technology : kbPowerptViewerSearch kbPowerptViewer700 kbZnotKeyword7 kbViewerSearch Version : :7.0 Hardware : x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.