DOCUMENT:Q141860 16-APR-2000 [powerpt] TITLE :PPT: Can't Open Files Created in Foreign Language Version PRODUCT :Microsoft PowerPoint for Windows PROD/VER:WINDOWS:4.0,7.0; :4.0,7.0 OPER/SYS: KEYWORDS:kbinterop kbdta kbconversion ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft PowerPoint for Windows 95, version 7.0 - Microsoft PowerPoint for Windows, version 4.0 - Microsoft Japanese PowerPoint for Japanese Windows 95, version 7.0 - Microsoft Japanese PowerPoint for Japanese Windows, version 4.0 - Microsoft Chinese PowerPoint for Chinese Windows 95, version 7.0 - Microsoft Chinese PowerPoint for Chinese Windows, version 4.0 - Microsoft Korean PowerPoint for Korean Windows 95, version 7.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to open a presentation created in a Chinese, Japanese, or Korean (Far East) version of PowerPoint, you may receive one of the following messages: Sorry, the file cannot be opened with this version of PowerPoint. -or- Sorry, this type of file cannot be opened by PowerPoint. This error occurs when you are using a non-Far East version of PowerPoint 4.0 or 7.0 to open a presentation created and saved in Far East PowerPoint format. CAUSE ===== The Far East languages use a different character set than non-Far East languages. Because Far East languages have many, many characters, Far East PowerPoint files must be stored in a double-byte format. The non-Far East versions of PowerPoint save their files in a single-byte format. The non-Far East versions of PowerPoint 7.0 can open the double-byte format, but the non-Far East versions of PowerPoint 4.0 cannot. RESOLUTION ========== To open a Far East PowerPoint version 4.0 presentation in non-Far East versions of PowerPoint listed at the beginning of this article, you must first save the Far East presentation as a non-Far East PowerPoint version 4.0 file. Non-Far East PowerPoint version 7.0 can open a file saved in Far East PowerPoint version 4.0 or 7.0 format; however, you cannot read most of the content. Additional query words: 4.00 7.00 convert translate corrupt kbconversion oriental kanji eastern far east Asian ====================================================================== Keywords : kbinterop kbdta kbconversion Technology : kbHLangKorean kbHLangJapanese kbHLangChinesePan kbHLangChineseSimp kbHLangChineseTrad kbPowerPtSearch kbPTProdChange kbPowerPt700 kbZNotKeyword2 kbZNotKeyword3 kbPowerPt700Search kbPowerPt400 Version : WINDOWS:4.0,7.0; :4.0,7.0 Hardware : MAC x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.