DOCUMENT:Q149591 21-MAY-2001 [powerpt] TITLE :PPT7: PowerPoint 7.0a Stops Responding When Switching Views PRODUCT :Microsoft PowerPoint for Windows PROD/VER:WINDOWS:7.0a; Win95:7.0a OPER/SYS: KEYWORDS:kbusage kbdta ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft PowerPoint for Windows 95, version 7.0a ------------------------------------------------------------------------------- SYMPTOMS ======== If you repeatedly switch between Outline view and Slide view, PowerPoint 7.0a may stop responding. When this happens, you must force PowerPoint to quit, and all unsaved work will be lost. CAUSE ===== This is caused by a screen redraw problem in PowerPoint 95a that causes PowerPoint not to release GDI resources. If you exit and restart PowerPoint before it stops responding, all the GDI resources are released. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft PowerPoint for Windows 95, version 7.0b. RESOLUTION ========== To resolve this problem, obtain Office for Windows 95 version 7.0b. If you have PowerPoint for Windows 95, version 7.0a, you can obtain a patch to correct this problem. For information about how to obtain this patch, please see the following article(s) in the Microsoft Knowledge Base: Q136603 PPT7: Patch to Correct PowerPoint 7.0a Screen Redraw Problem MORE INFORMATION ================ The only way to obtain PowerPoint 95a is as part of Microsoft Office for Windows 95, version 7.0a. Only a few copies of this product were released. Additional query words: 7.00 crash hangs hanging lost not responding dies dead stop break ppt powerpt powerpnt pp7 ppt7 pp95 ppt95 ====================================================================== Keywords : kbusage kbdta Technology : kbOfficeSearch kbPowerPtSearch kbZNotKeyword2 kbOffice95Search kbZNotKeyword3 kbPowerPt700Search kbPowerPt700a Version : WINDOWS:7.0a; Win95:7.0a Hardware : x86 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.