DOCUMENT:Q159375 23-MAY-2001 [powerpt] TITLE :CG3: Unable to Connect to Design Gallery Live Web Site PRODUCT :Microsoft PowerPoint for Windows PROD/VER::3.0,97 OPER/SYS: KEYWORDS:kberrmsg kbtool kbdta kbweb kbclip ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Clip Gallery for Windows 95, version 3.0 - Microsoft Publisher 97 - Microsoft PowerPoint 97 for Windows ------------------------------------------------------------------------------- SUMMARY ======= If you don't have the file called Url.dll in your C:\Windows\System folder, you can't connect to the Design Gallery Live Web site from Microsoft Clip Gallery 3.0. When you click the Connect to Internet button in Clip Gallery, you see this expected message: If you have access to the World Wide Web, click OK to browse additional clips from a special Web page. Clips you select from there are automatically added to the Clip Gallery. When you click OK, the mouse pointer changes to an hourglass for a brief time and then becomes a pointer again. Nothing else happens. In addition, if you open the "C:\Program Files\Common Files\Microsoft Shared\Artgalry" folder and double-click the WW_Clip file, you receive this message: RunDll Error Loading URL.DLL: The system cannot find the file specified. MORE INFORMATION ================ The following products install Url.dll: - Microsoft Plus! for Windows 95 - Microsoft Internet Explorer for Windows 95, - Microsoft Internet Starter Kit for Windows 95 In addition, if you have Windows NT Workstation, version 4.0, this file is automatically installed. If you don't have any of the above products, and use a different Web browser, you may not have this file. In this case, you can't use the button in Clip Gallery to connect to the Design Gallery Live Web page. You can, however, connect to this site using other methods. For example, if you have Microsoft Publisher 97, you can connect to this site using the following steps. These steps assume that you have a properly configured Web browser and Internet access. 1. In Publisher 97, click Microsoft Publisher Web Site on the Help menu. 2. Click one of the links to the Design Gallery Live Web site. Additional query words: 3.0 CAG clip art gallery pub4 pub97 nothing happens office powerpnt powerpt ppt97 ppt8 off97 off8 8.00 WWW World-Wide Web RunDll Error Loading URL DLL ====================================================================== Keywords : kberrmsg kbtool kbdta kbweb kbclip Technology : kbFrontPageSearch kbPowerPtSearch kbPublisherSearch kbWord95Search kbZNotKeyword6 kbPowerPt97 kbExcel95Search kbPowerPt97Search kbPublisher97 kbClipGallerySearch kbPowerPt95Search kbClipGallery300 kbHomePubSearch kbPhotoDrawSearch kbWorks400Search Version : :3.0,97 Hardware : x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.