DOCUMENT:Q163389 16-APR-2000 [powerpt] TITLE :"Error Reading Disk..." Unpacking Multi-Disk Pack And Go File PRODUCT :Microsoft PowerPoint for Windows PROD/VER:WINDOWS:7.0 OPER/SYS: KEYWORDS:kberrmsg kbpng ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft PowerPoint for Windows 95, version 7.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to unpack a presentation from multiple disks using Pack And Go setup (Pngsetup.exe), the following message appears: The Presentation was successfully installed in . Would you like to run the slide show now?" When you click Yes, the screen turns blue and you receive the following error message: Error Reading Disk in Drive A: CAUSE ===== Pack And Go is searching for the original Pngsetup.exe file and is unable to find it on the current disk (the last disk in the series). RESOLUTION ========== When you receive the "Error Reading Disk in Drive A" error message, insert disk 1 of the series of disks that was created by Pack And Go setup, and then press Enter. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft PowerPoint version 7.0. We are researching this problem and will post new information here as it becomes available. MORE INFORMATION ================ When Pack And Go setup is used to pack a presentation across multiple disks, the following two files are copied to the first disk in the series: Pngsetup.exe The application that unpacks the presentation on the disks. Pres0.png The first file of the actual presentation information. When you finish unpacking a presentation, your computer may need to access the Pngsetup.exe file again. If the file is not on the current disk, your computer interprets this as an unreadable disk. Additional query words: 7.00 Error Messages ppt7 ppt7.0 PNG fail bluescreen MS-DOS B: disc diskette 3.5" 5.25" read disk powerpoint ====================================================================== Keywords : kberrmsg kbpng Technology : kbPowerPtSearch kbPowerPt700 kbZNotKeyword2 kbPowerPt700Search Version : WINDOWS:7.0 Hardware : x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.