DOCUMENT:Q85082 15-APR-2000 [powerpt] TITLE :Less Free Memory After Running Slide Show in PowerPoint Viewer PRODUCT :Microsoft PowerPoint for Windows PROD/VER:WINDOWS:3.0,4.0,4.0a,4.0c,7.0 OPER/SYS: KEYWORDS:kbenv kbviewer ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft PowerPoint for Windows, versions 3.0, 4.0, 4.0a, 4.0c - Microsoft PowerPoint for Windows 95, version 7.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you run a slide show using the PowerPoint Viewer included with Microsoft PowerPoint for Windows, you may find that you have less memory available than you did before the slide show. NOTE: This problem does not occur with the Microsoft PowerPoint Viewer 97. Steps to Reproduce Problem -------------------------- 1. Check your available memory. From the Help menu in Program Manager, choose About Program Manager. Note the amount of free memory listed. 2. Run a slide show using the PowerPoint Viewer. 3. Check your available memory again. It should have decreased by between 4K and 32K. 4. Run the same slide show again using the PowerPoint Viewer. 5. Check your available memory again. It should have decreased again (by the same increment in step 3). STATUS ====== Microsoft is researching this problem and will post new information here as it becomes available. Additional query words: 3.00 4.00a 4.00c 7.00 ppt95 winppt reduction reduce depleted ====================================================================== Keywords : kbenv kbviewer Technology : kbPowerPtSearch kbPowerPt700 kbZNotKeyword2 kbPowerPt700Search kbPowerPt400 kbPowerPt300 kbPowerPt400c kbPowerPt400a Version : WINDOWS:3.0,4.0,4.0a,4.0c,7.0 Hardware : x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.