DOCUMENT:Q92473 07-SEP-2001 [powerpt] TITLE :PPT: Text Shadows Don't Print Properly to PCL Printers PRODUCT :Microsoft PowerPoint for Windows PROD/VER:WINDOWS:3.0,4.0,7.0 OPER/SYS: KEYWORDS:kbprint kbPrinting ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft PowerPoint for Windows 95, version 7.0 - Microsoft PowerPoint for Windows, versions 3.0, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you print shadowed text from PowerPoint to a Hewlett-Packard (HP) LaserJet II series (or another PCL level 4 printer), it is not printed as expected. Both the text and the text shadow are printed in black, causing the text to appear double. You see this if you use either a shadowed text style or apply an object shadow to text. CAUSE ===== The printer control language (PCL) of Hewlett-Packard LaserJet series printers does not support printing text in any shade of gray. The LaserJet Series III uses PCL level 5, which does support printing text as white, but does not print text in any shade of gray. The LaserJet series printer drivers that are included with Windows 3.1 and Windows 95 have an option to Print TrueType As Graphics. This option allows text formatted as white to be printed in white, but it does not enable a PCL printer to print gray text. WORKAROUND ========== Method 1. Change the Slide Background ------------------------------------- One way to create text with a drop shadow and print it correctly to a LaserJet class of printer is to give your PowerPoint slide a gray or colored background and format the shadowed text so that either the text or the text shadow is white. In addition, if you are using a LaserJet II-class printer, you must follow these steps: 1. On the File menu, click Print Setup. 2. Select your LaserJet II-class printer driver as a specific printer for either your Slides or your Notes, Handouts, and Outline pages. Click Setup. 3. In the Setup dialog box, choose Options. 4. Select the check box labeled Print TrueType As Graphic. Click OK. 5. Click OK in the Setup dialog box. Then click OK in the Print Setup dialog box to return to the PowerPoint presentation. The shadowed text in this one special instance prints as desired. Method 2 Create a Text Effect ----------------------------- Create the text using WordArt. Additional query words: grey letters shadow overlap double ppt30 ppt40 powerpt ====================================================================== Keywords : kbprint kbPrinting Technology : kbPowerPtSearch kbPowerPt95 kbZNotKeyword2 kbPowerPt95Search kbPowerPt400 kbPowerPt300 Version : WINDOWS:3.0,4.0,7.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.